ST
Sandra T
1 reviews | Active since Jul 2015
30 Sept 2019, 12:00
Internation Travel:DISAPPOINTED
So I had a chat with a person called Ntebo Mo***eng on FNB secure chat. I was supposed to leave SA tomorrow on a business trip, I requested authorization on my debit card so that I can use it outside SA. My trip has been cancelled. I chatted back to one of the Consultants to cancel the authorization and she/he told me there was no authorization on any of cards. I was going to be surprised hey!
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FNB (First National Bank)'s replyOfficial
30 Sept 2019, 13:29Good day Sandra,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Sept 2019, 13:29
Official
Good day Sandra,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***