1 reviews | Active since Aug 2016

06 Aug 2016, 09:38

INTERNAL TRANSFERS

<p>i am upset right now I am ready to close all my accounts and leave this bank.</p> <p>i need to know why was my funds transfered from my savings pocket account without my concern/knowledge!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2016, 10:20
Official

Thank you for your patience, time and effort taken to voice your concern to our office.

It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.

You will be contacted shortly by one of our service consultants.

We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 986526.

Kind Regards

Complaints Resolution

Celeste Francis

Email address: **********

Tel number: ********** (option one)