MM
Michelle M
1 reviews | Active since Jul 2014
19 Aug 2024, 10:50
Internal transfer funds still uncleared
On Sunday morning I paid an external person, and I moved some money from my credit card to my cheque account. The external person got their money immediately, and I'm still waiting for the internal transfer funds to clear - more than 24 hours after the transaction was processed. My own money isn't clearing in my account! FNB is really doing everything they can to frustrate and infuriate their clients!
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Michelle M's updateReviewer Update
19 Aug 2024, 15:13So someone from FNB e-mailed me to tell me the funds have now cleared and can be transferred. I logged in to do exactly that, and it's *still* lying pending! WAY over the 24 hours a consultant told me this morning (which even then was more than 24 hours after the transfer). This is ridiculous, FNB! It's MY money moved from MY account to MY account, and I can't access it!!!
MM
Michelle M's update19 Aug 2024, 15:13
Reviewer Update
So someone from FNB e-mailed me to tell me the funds have now cleared and can be transferred. I logged in to do exactly that, and it's *still* lying pending! WAY over the 24 hours a consultant told me this morning (which even then was more than 24 hours after the transfer). This is ridiculous, FNB! It's MY money moved from MY account to MY account, and I can't access it!!!