Internal Issues - FNB

<p>I have called FNB 3 times today in regards to my eWallet that i don't have access to; my last call i got told by the FNB Connect agent that the ********** 236 (missing ewallet number) was recycled and is being used by a "Moshibi" and the only way to seek clarification is to talk to the eWallet call centre. The guys at the eWallet centre couldn't pick up that the number was in use, how ever they could see that the money was there.</p> <p>A very helpful agent told me to call FNB connect AGAIN - and talk to the team leader in regards to the issue at hand. I have spent nearly an hour today tryin to get this resolved.</p> <p>Amongst the frustrations, i have found my original packaging for the device and sim - so now i have the RICA number and wondering if the RICA documentation is associated with the 061 number or the 079 number. If the correct RICA information isn't used, this would become a legal battle!</p> <p> </p> <p>It is worth mentioning that both queries previously posted still hasn't got any feedback back from FNB! </p>