Internal ********** behavior

I reported a case of ***** **** at FNB since the 1st on November. My cards were cancelled on the 30th of Oct. However money keeps going out of my bank. I've since moved my money from the main account to my savings However there is now an overdraft of over R2000 the money keeps going out daily. I've tried to get assistance from the chat platform, via phone visited two branches still no luck the manager promised to call me still to date nothing. This is totally unacceptable because daily I have to but airtime of over R60 to contact people who are *********** and show no sympathy of what I'm going through. I had a consultant drop the call while I was talking. From a big bank like FNB I expected better. All I want is my money now and I cancel everything with fnb I've endured a lot of emotional stressed caused by people who did not do their job well from the first place. Amongth the number of people I spoke to I won't forget kevin smith from investigators ***** who was very rude and waisted my time. I Need recommendations of a bank that can take my money seriously and have a team that knows what they doing. @FNB please bring back my money