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phumzile M

1 reviews | Active since Aug 2015

03 Aug 2015, 08:57

interest rates are madly high

i took up an fnb credit card and they explained everything to me except the \hidden fees"that are not even written on my copy of contract and now they are charging mw close to R300 of interest only and the statements has about five fees that i dont understand when i asked they said i must not use atm deposits to pay instead use electronical transfer and when i did the interest increased."""

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2015, 08:22
Official
Hello amahle#,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.

The reference number is 735025.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)