RB
Roger B
1 reviews | Active since Mar 2009
10 Feb 2020, 12:50
Interest rate decrease, but no notification/explanation provided
ONCE AGAIN MY MAXIMISER ACCOUNT INTEREST IS ADJUSTED DOWN WITH NO COMMUNICATION, VIA APP NOTIFICATION OR EVEN EMAIL.
FNB IS PATHETIC
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Feb 2020, 13:40Good day Roger JE Brown,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply10 Feb 2020, 13:40
Official
Good day Roger JE Brown,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Best regards,