nVdB
nick Van den Berg

1 reviews | Active since Mar 2009

06 Jun 2015, 00:26

Interest rate charged incorrect on Overdraft

I have a personalised interest rate of 13.25% annually on my Cheque account for my OD. Interest on my account has always been charged at this percentage. Yet for the month of May 2015 FNB decided to charge me at an interest rate of 20.75%.<br> <br> FNB, I would like to know why was I not charged at my personalised rate of 13.25%. <br> <br> I never exceeded my OD limit at any given point of time on my cheque account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2015, 09:56
Official
Hello 2coolnic,

We thank you for logging your compliant with us.

Please be assured that we have logged a formal complaint to our Premier Banking Department, your reference number is 699163.

Regards
Desiree Bowes