Interest rate above 50%
<p>I app**** for loan with FNB 2014 and the consultant when I asked him the interest rate he told me it was 15% and that it would take me 2 years to repay the loan. To my suprise the loan amount is still the same I pay the amount required and the interest is more than 50% of the monthly repayment that I make and I have requested answers from FNB regarding this matter. Interest has to be calculated on the actual amount borrowed not on your monthly repayments and even exceed 50% of monthly payment.</p>
Good Day NdlebeM,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day NdlebeM,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
I am still waiting for FNB to call me as on my Monday 31/10/2016 I called them and they told me to give them my details and there will email them to a consultant whose handling my enquiry to this moment 02/11/2016 I haven't been contacted by FNB as expected. I will seek legal advice on this matter.
I am still waiting for FNB to call me as on my Monday 31/10/2016 I called them and they told me to give them my details and there will email them to a consultant whose handling my enquiry to this moment 02/11/2016 I haven't been contacted by FNB as expected. I will seek legal advice on this matter.