Interest overcharged every month

<p>Every month FNB overcharge interest on my cheque account. They do not give me the rebate that is due to me. Then I have to phone them and query until I am blue in the face before getting the rebate. I reported this to the ombudsman and they fixed it for two months. Now again they have not given the rebate this month. I tried to call the call centre and I was on hold for 10 minutes. Then when I finally got through they put me through to another number for new account applications which was obviously wrong. I'm so tired of doing this. Most people probably don't bother and FNB keeps all the money they have overcharged. </p>