RM
Rofhiwa M

1 reviews | Active since Oct 2010

01 Feb 2019, 13:34

Interest incurred wrongly

Good day,

I have moved my debit order for my car to Capitec, its been a months now since its on capitec, I have never missed any payment and I always pay on time. my problem is when I check my statements online there are lots interest added, any penalties that I have incurred must be reversed as I have never defaulted.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2019, 14:50
Official
Good Day Rofhiwa  Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***