1 reviews | Active since Mar 2013
Interest deducted after settling Credit Card
<p>I settled my credit card on Saturday night and now I get a message this morning I am over R566 in arrears If this is not cleared from my credit card account I am going to move banks. I settled my account in full so interest on what balance?</p> <p> </p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 956267.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 956267.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Hi, I received a call from FNB but unfortunately missed it and I cannot make out the number on the voicemail. Please could you phone me back.
Thank you,
Sam
Hi, I received a call from FNB but unfortunately missed it and I cannot make out the number on the voicemail. Please could you phone me back.
Thank you,
Sam
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Hi Daffnie, I still have not had any feedback on this?
No contact from the 'Premier' department either...that 'team of bankers' I have as an account benefit seems a bit non existent.
Hi Daffnie, I still have not had any feedback on this?
No contact from the 'Premier' department either...that 'team of bankers' I have as an account benefit seems a bit non existent.
Good Day
Thank you for your email.
Kindly be advised I have now escalated this matter to the Head of department Who will be in contact with you shortly we do apologize for the delay and trust you will get a resolution soon.
Complaint Resolution
Daffnie Govender
******************** 408
Good Day
Thank you for your email.
Kindly be advised I have now escalated this matter to the Head of department Who will be in contact with you shortly we do apologize for the delay and trust you will get a resolution soon.
Complaint Resolution
Daffnie Govender
******************** 408
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