Interest charged on a R0 balance on settled credit card

Item: FNB (First National Bank)
Rating: 1
Author: Samantha Y

<p>This is the second complaint I am laying as nothing is happening with the first. I was charged interest on a R0 balance on my credit card. I keep getting automated resposnses when trying to rectify this.</p>

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

07 Jul 2016, 07:36

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 957777.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)

FNB (First National Bank)'s reply07 Jul 2016, 07:36

Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 957777.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)

Samantha Y's updateReviewer Update

07 Jul 2016, 08:37

Thank you, FNB has resolved this matter.

Samantha Y's update07 Jul 2016, 08:37

Reviewer Update

Thank you, FNB has resolved this matter.