1 reviews | Active since Sept 2011
Interest calculations
<p>I received my credit card statement 09/07/2017. I queried the interest charged and received feedback 12/07/2017 (ref ********** 4 ) that does not make sense. I then asked for the interest calculation and received feedback on 14/07/2017 (ref ********** 1) that they do not provide calculations. I then asked for the calculations again and received feedback on 17/07/2017 (ref ********** 9) that I will receive the calculations within 7-14 working days (I was also incorrectly addressed as Mrs., for some or other reason) . I have not received any calculations to date. I am of the opinion that the calculation is wrong hence the request for the calculation. Send me the interest calculation, surely you have got nothing to hide?</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The complaint reference number ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The complaint reference number ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for your posting.
I sincerely apologise for only responding to your posting today.
Your comments has been escalated to Credit Card and they have advised that they have been in contact with you.
Hope this information is correct.
Regards,
Hello Peter complaints Team
*** (option one)
Good Day,
Thank you for your posting.
I sincerely apologise for only responding to your posting today.
Your comments has been escalated to Credit Card and they have advised that they have been in contact with you.
Hope this information is correct.
Regards,
Hello Peter complaints Team
*** (option one)
