INTEREST BEEN CHARGED ON ACCOUNTS PAID ON DUE DATE BUT CUPTURED BY FNB ON THR DAY THEREAFTER DUE DATE AS WELL AS EBUCKS NOF BEEN CAPTURED

I have never been so DISGUSTED with any Company or Bank as I am with FNB at the moment- been Banking with them for Approx 40yrs now. Banking accounts Always been in Good Standing(Credit Card). On Straight Facility and paid a last amount on the 3rd December at 9.49pm which was due on the 3rd, it registered 4th on my Banking App, I was charged R348 for late payment - when I complained about it and asked for it to be reversed as 3rd December is until midnight on 3rd December, I was told by the Consultant that I paid on the 4th even though the INCONTACT MESSAGE CLEARLY STATES 3RD DECEMBER. When I sent a Screenshot of the message, I was now been told that Online payments have a Cut off time, I was too late even though I sent it on the 3rd and it was an Interaccount transaction on my app from one FNB Acc to Another NOT from another Bank to FNB. I AM NOW BEEN HELD LIABLE FOR A 24 HOUR DELAY ON THE BANKING APP!! DUE DATE IS NOT REALLY THE DUE DATE - YOU HAVE TO PAY IT BEFORE A CERTAIN TIME ON THE DUE DATE. Just last week I had to query why they didn't allocate My Ebucks from a month ago, some of it has now been allocated with others still not done - I had to even send them the Invoice numbers of the purchases yet I paid for it with my Credit Card, they could clearly see this on my account. Ebucks still not Finalized and Credit Card Complaint totally Disregarded by Consultant handling the Complaint. NO RELY EVEN RECEIVED AFTER MY LAST MESSAGE- This has now become their new method of recovering FUNDS from paying Clients to made up for those NOT Paying!! This is the way they treat their Loyal Clients ‐ DISGUSTED!!