1 reviews | Active since Aug 2012
INTEREST ADJUSTMENT
<p>i received a letter that by the latest 12th of Mat i will receive feedback regarding the interest adjustment on my accounts? </p> <p>it is the 15th and i still haven’t received feedback????? i did see they fixed the interest on some of my accounts but my overdraft has still not been adjusted????</p> <p>this was supposed to be done more than a year ago and after i received a letter confirming ill receive a formal response no later than the 12th of May and I’m still waiting? </p>
Good day Ms. Sune89
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. Sune89
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***