MB
Mishi B

1 reviews | Active since Jun 2019

11 Jun 2019, 13:53

inter national transaction blocked

i am really disappointed with this bank. Both my personal and business cards are blocked from making international payments. For 1 week one i have been calling and sending out email so that they can unblock my cards and allow me to do international transactions but noone seemed to be able to help me. I need to make urgent payment for for my business and today is the last day. What ****ty service is this. I am moving to another bank that can help me without even asking me how can we help me. you have really put me on a back footing and am very disappointed. I will never recommend anyone to use your bank and i hope you lose more clients because of your poor service. Honest;y i really dont need this kind of poor service in my life. you are the worst service provider that i have a met in my whole life.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2019, 12:37
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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