BT
Brendan T

1 reviews | Active since Nov 2012

22 Aug 2017, 10:31

Inter account transfer went off multiple times sending account into the negative

I attempted to do a transfer from my debit account to my home loan (as i have many times) and each time got an error message saying something along the lines of the transaction can't complete. Now i see each error message was inaccurate as it was going off. Please contact me to rectify this situation FNB

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2017, 11:10
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

BT
Brendan T's update22 Aug 2017, 11:18
Reviewer Update
I look forward to resolving this ASAP. Awaiting your call