MM
Moeketsi M

1 reviews | Active since May 2012

16 Oct 2015, 08:38

INT ON DEBIT

What is this INT ON DEBIT that makes my account fees sky rocket every month. Is this a trick to get more money from my account? FNB is crazy with fees and they do it in a corny way coz its all the fees they never told u about. For some reason when u swipe, transactions do not got thru even though u have money in the account and 3 days later they go thru and by that time u have already withdrew cash and this leaves ur balance to be negative and then they send u messages about u exceeding ur limit ****. Something is definitely happening with their banking system that is underhand, FSB or any other relevant authority must be notified about this, I think starting an NGO that investigates these financial institutions would be a great idea.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2015, 08:55
Official
Hello Moeletsane,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 787604.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)