Insurance

I sent numerous emails to enquire the device i bought from first national bank device department.<br> Upon getting my device wich was on the 06/04/2015 i was since enquiring to insure the device due to the bad habbits of the world today being *****ing.<br> I have since sent 6 emails and called in personally and spoke to imelda in the sales department who than promised me that this will be dealt with ,and up untill today i have not insured my device .<br> I am so gazed about the fact that i have to follow up on theyre nature of business and about my device bought from the department .<br> I regret buying this device from the fnb and wish i would have done in one of the retail outlets.<br> <br> I am frustrated by the level of service from a big brand such as fnb.