1 reviews | Active since May 2014
Insufficient Information
I app**** online a few days ago for a credit card.<br> <br> The credit card was approved and I received the following email.<br> <br> <br> \Your FNB Gold Credit Card was opened successfully with account number ***2000.<br> <br> To complete the application please email the required documents to [Email Removed] using your ID number as the subject. Or fax the required documents to *** writing your ID number on all the pages"<br> <br> There is no indication in the email of what documents I should submit?<br> The quote is only valid for 5 days so how the hell is this suppose to work????<br> <br> The credit card is showing on my internet banking but no balance and no card arrangements has been made.<br> <br> This is very unprofessional.<br> <br> Here is the reference number for the application: ***73 68<br> """
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 655685.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 655685.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
