1 reviews | Active since May 2016

21 Jun 2016, 12:25

Institutionalised bullies

<p>I have a small bond on a property, and I am less than two months in arrears, but have made arrangements and I am paying the arrears on a monthly basis. I was late with the payment, and then I get an sms that my property will be sold on public auction. These bullying type tactics are unacceptable as the amount in arrears is really small!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2016, 08:06
Official

Good day,

We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.

Do expect communication from one of our subject matter experts very soon.

We apologize for the inconvenience caused. Your complaint reference is 945760.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)