Instant Payroll not working, no support month end

The instant payroll services is downgrading every month...<br> <br> Last month the payment went through all muddled up with incorrect amounts going to many of my employees and some not being paid at all.<br> <br> This month I send the EFT payment to my bank account and 3 hours later nothing shows up...<br> <br> Now I have to redo the process.. and best of all there is no support over the most important time for payroll, month end!<br> <br> This service is frustrating a disgrace to the FNB name that I was so proud to associate with.<br> <br> This is the second month the system has let me down and I still have not had a report stating why the previous issue occurred in the first place.<br> <br> I cant believe that FNB would even associate themselves with a service that is such against everything that they stand for