TM
Thabo M
1 reviews | Active since Sept 2011
08 Sept 2021, 07:36
Instant Accounting bad services
Morning, been experiencing bad services from Instant Accounting. Calls not being answered. Automatically get transferred and eventually get dropped. Emails are answered after number of days with no solutions to problems except suggesting what we are already asking. We sent emails asking call backs as we are unable to get hold of the consultants, but nothing.
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Replies (2)TM
Thabo M's updateReviewer Update
08 Sept 2021, 20:30Yet to hear from FNB
TM
Thabo M's update08 Sept 2021, 20:30
Reviewer Update
Yet to hear from FNB
TM
Thabo M's updateReviewer Update
09 Sept 2021, 14:43there hasn't been any response or phone call from your team. All I'm getting now is that you have responded to me privately. Responding to hellopeter is not a solution but a step.
Can the service be this bad and also the complaint care line?
Can the service be this bad and also the complaint care line?
TM
Thabo M's update09 Sept 2021, 14:43
Reviewer Update
there hasn't been any response or phone call from your team. All I'm getting now is that you have responded to me privately. Responding to hellopeter is not a solution but a step.
Can the service be this bad and also the complaint care line?
Can the service be this bad and also the complaint care line?