PJ
Palesa J

1 reviews | Active since Dec 2016

27 Oct 2025, 07:23

Installment escalation

I have a bond with FNB and my monthly bond is R12 439 but on Friday R12 878 was debited from my account and I don’t understand why while interest rate remain the same, secondly I got this message that I have opened a new policy on the 15th October, I didn’t open any policy…lastly what are the requirements that I must meet, before moving my bond…I am switching my bond for a better interest rate because wow.

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Replies (2)
PJ
Palesa J's update30 Oct 2025, 06:10
Reviewer Update
To date I have not received any response or call from FNB regarding my above complaint
PJ
Palesa J's update06 Nov 2025, 11:11
Reviewer Update
FNB has deceived to ignore my emails and I am now approaching the ombudsman