Insanely poor service

FNB has been extremely frustrating to deal with as the body corporate of Amberley Court. It has taken 2 months and counting just to update the signatories on the body corporate banking account in order to have full operational access to the account. We also need the internet banking facility of the account to be activated and rights to transact to be allocated to trustees. The trustees have been consistently trying to get hold of someone to take the case forward, but the calls are not answered. Much resources have been wasted in these attempts, and still no joy. For such a corporate business it is extremely frustrating and disappointing to wait this long to have a matter resolved. The wait actually seems indefinite!!! This review was a last resort to have this matter closed off so that the full extent of the banking facilities could be used. Reference number CAS-773720-C1V9J6