Insane customer services

To whom it may concern

The incompetency continue FNB remains a joke. Where the employees come from and how they trained is uphauling I can't believe that's 3 times I'm called by a department I have no interest in speaking to.

I'm starting to wonder if this particular department is trying to cover themselves as I'm truly confuse. It's really frustrating to get a call about a product yet my complain has nothing to do with a product. What is not understood by a customer services manager frorm FNB or FNB doesn't have someone with that capabilities. It would make sense why the service is so horrible. I'm still waiting for the right person to call me and if someone from credit department call me again I will loose it. I need a customer relationship manager that work in customer services. Someone that deal with customer services for FNB not a card division or department but customer services I hope this is clear enough. I can attach a picture for better clarity.

Please make sure I get someone to call me tomorrow.

Regards, Gurshwen