Innocent but declared GUILTY by FNB!!!

<p>After my first complaint to “Hello Peter - 30 August 2016 (Innocent but declared Guilty by FNB!!)” I was ecstatic with the quick response from FNB. They really do care about their customers was my first thoughts. But, obviously not! FNB apparently cares more about Capitec Bank and their customers. After several promises, especially after Leonie T****ie (***** Manager | ***** and Disputes) actually agreed with me that I was treated unfair, I am still where I was when this whole saga started! Actually, I am even worst off!</p> <p>FNB keeps on telling me to be patient (Martin Mulaudzi), it is a very complex matter! Patient! Unfortunately my creditors are not patient! Having to eat and live does not go well on patience!</p> <p>How many times will this bucket be passed on, since I’ve already been dealt with by the whole department?</p> <p>I have been banking with FNB for 28 years. I have trusted FNB to look after my money. I would have expected FNB to first investigate and get my opinion before reacting in the way they did! I have only one request and that is that FNB return the money that they have withdrawn from my account and paid over to their most Valuable client – Capitec Bank – immediately!</p>