EH
Esther H
1 reviews | Active since Sept 2010
10 Dec 2018, 15:33
Innefecient Service part two
Fnb contacted me to arrange delivery of my card, i was told delivery would take 3- 5 working days.So i cancelled my plans and made sure i was available..and as can be expected it is now the end of 5 working days and still no card delivery.Fnb has steadily just become lazy,innefecient and out of touch with customers.i only get a call to sell me something but never to actually provide any service for that i have to go to hellopeter.Will definately be looking at other banks.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Dec 2018, 08:02Good day Esther,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Dec 2018, 08:02
Official
Good day Esther,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)