AS
Ausha S

1 reviews | Active since Oct 2009

02 Jul 2015, 13:18

Initiation fee not credited

so after lots of back and forth with FNB and me accepting the fact that the credit card initiation fee is payable on my new card, i've met their requirements and spent minimum R500 to get the initiation fee reversed, only to have it not done! Please send my money back. <br> Thanks,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2015, 13:56
Official
Hello LoveToShop,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 715245.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)