LO
Linda O
1 reviews | Active since Aug 2009
23 May 2019, 09:35
Initial service not convincing me to change banks
Completed the Call Me on the FNB website for home & vehicle insurance & yesterday got a call from Tata??? who assured me that he would call later as I was in a meeting. I also told him that I want to change my current account from Standard & he would pass the message onto the right department. As yet I have heard nothing from any department. If this is an example of the service I can expect then staying with Standard is a better option even though they are ******* on every level.
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Replies (2)
FNB (First National Bank)'s replyOfficial
23 May 2019, 12:40Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply23 May 2019, 12:40
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
LO
Linda O's updateReviewer Update
26 May 2019, 11:33I received a call from a guy regarding the transferring of my current account, however as yet still nothing from anyone regarding the two policies and if this doesn't happen then neither does the current account.
LO
Linda O's update26 May 2019, 11:33
Reviewer Update
I received a call from a guy regarding the transferring of my current account, however as yet still nothing from anyone regarding the two policies and if this doesn't happen then neither does the current account.