Inhumane is an understatement when describing how FNB treats Clients

If there was an option to give FNB zero stars I would not have to think twice about it.

The service at FNB is putrid and more so the individuals who follow up on your complaints is even more pathetic.

I've messaged and emailed several times explaining exactly why I am upset but all FNB can throw at you is their terms and conditions and to top it all off the sad excuse agents FNB has to follow up on your complaints doesn't know what is written in the terms and conditions, they only know that terms and conditions exist.

I've had to email the complaints address which hilariously is care@fnb several times and all I get is a system generated email.