****ing useless FNB!

Do I need to do a prayer for you guys to assist me! You guys debited me ****ing twice. A nice large amount to that you guys get to pocket! When yourl need stuff paid then you guys are to God damn punctual. But when I need a refund of my money paid to me because if a duplicate debit then I must follow up and wait? You guys can go to hell. Yourl will pay yourls own banking charges cause I sure as *** am not gonna pay yourl ****. Thank you for setting me back for the month. ****ing useless!