*****ing the customer

<p>FNB. I was retrenched last year July. I had retrenchment cover with you for my credit card.</p> <p> </p> <p>I was told after submitting all the forms etc, that the policy would cover the payments on my credit card. I now find out that you have been debiting my checque card every month for my credit card payment, When the cover should have been paying.</p> <p> </p> <p>How does that work. The policy is meant to cover the monthly payments on the credit card for 6 months or up to a value that i think was R 12 000.</p> <p> </p> <p>Please can you advise on why this has happened and where i gave autherization for my account to be debited. </p>