Infuriating Service

I have never been so angry with a service than I am today, I do recognize that my first application did not go through because of missing information, but I had requested to be called back so I can update it but nothing.

What is infuriating is the fact I was sent a credit card assuming I was approved only to be told because of a little loan that I am going to pay off this month I've been declined its insulting that i have to wait till next year to apply, and the service by the consultant Mmathapelo was even more pathetic I did not feel reassured just made to feel like its my fault nothing was even attempted to be explained, so thank you for nothing FNB

The only reason I am giving two stars was the service I received from the Florida Branch in taking the stupid card from me so Thank You Florida Branch