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hazel N

1 reviews | Active since Jan 2015

02 Jan 2016, 10:00

Infuriated customer

I have been unemployed for a few months,as a result I haven't been able to pay what I owe to the bank. But now I have a job and I just got paid and guess what I do not have access to my funds because my cheque account has been FROZEN!!! A how am I supposed to pay my debts when I can't withdraw from my bank account? How am I supposed to put food on my table?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2016, 08:40
Official
Hello hazy26,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 841554.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)