Inept Support and Service

Inept Customer service, have been a customer for over a decade at FNB and will probably soon end this. Made a forex payment on the 6th of September, have got all the details saying the money is in FNB but they have still not issued it to the beneficiaries account this has ended up costing us interest despite the available proof of payment. 2 months of phone calls, spending hours on hold and still being sent around in circles.