INEFFICIENT SERVICE

Trying to get any assistance FNB is fighting a losing battle be in on secure chat or telephonically. They keep transferring me to other departments back & forth, and i got to keep repeating yourselves. Even when there was a ***** attempt on my account, secure chat does nothing, just gives me a number to contact, where i couldn't get through, giving these ****mers/******* more than enough time to commit their crime. Makes me wonder whos side fnb is on, their clients who pay banking fees or ******** *****ing from their clients. For that i dont think FNB is a safe bank. Its either they dont want to work & they are completely clueless & ********. In the end i just got fed up & gave up even though it costs me n im losing out. But this FNB will lose out when i switch to Standard bank and make everyone i know thats on fnb switch aswell. The person reading this wouldn't care, but im sure your CEO would.