PM
Prin M
1 reviews | Active since Feb 2016
20 Aug 2019, 07:00
Inefficient Service
On the 6th June 2019, I purchased an iPad for my son for his birthday on my FNB credit card from the iStore and the amount was supposed to be transferred to my budget facility. This did not happen after almost a month of purchase. I then contacted FNB private clients on three separate occasions (ref numbers : Rs*** and Rj ***) to resolve the issue and I am still waiting and it has been almost three weeks. During this time I am still being charged interest.
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FNB (First National Bank)'s replyOfficial
20 Aug 2019, 09:56Good day Prin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Aug 2019, 09:56
Official
Good day Prin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***