Inefficient and ineffective services

Fnb business services and training lacking after tasting reality. Since inception we have not received business enterprise training from FNB which was promised as an essential. No banker had come out to date. After complaining the tried microsoft online training was also unsuccessful. Mr Sivenathi asked me to meet at lifestyle centre in centurion branch. After arriving no.one in fnb branch knew him. Was so confused he asked me to bring my laptop with which he than wanted me to leave it unattended which is a risk as Dumisani and all other staff and clients noticed. He kept telling me to go left on the screen after meeting him cannot logon to my account. Thank you for the continued inconvenience. Does fnb have any professional enterprise bankers its evident hence have requested to close the account last week.