Inefficiency and bad service

I opened a Platinum Cheque Account with Fnb on the 13th May 2015 at Clearwater Mall. When doing so, I was promised that all my debits would be transferred from my current bank within 4 weeks. <br> It's over a month later and to date, only 3 of my 11 debits have been concluded. This is mind boggling incompetence on Fnb's side. This is yet another month end where I will have to pay 2 different charges to 2 different banks!! I am moving my account to save money, yet I find myself paying more! I am appalled by this terrible service. <br> I have done this transfer of debits before and it has taken me a few hours to conclude. <br> I am not happy at all about this, and seriously questioning whether to start shopping around for a new bank. When clearly Fnb cannot handle such a small task, how do I trust them with my hard earned money on a monthly basis!