KJ
Kendell J
1 reviews | Active since Feb 2014
17 Jul 2020, 20:28
Ineffective service
So far 10 working days to complete a change of bank account details for a merchant machine. Disgusting. No regard for loss of revenue caused.
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Replies (1)KJ
Kendell J's updateReviewer Update
21 Jul 2020, 10:56It has been an absolute nightmare, after this complaint, swift action was taken by Kholofelo Vilakazi at Merchant in Secunda (not even our region) my original request sent 06/07/2020 was completed in less than one working day due to her. FNB does not get a better review for this, but Kholofelo, you get 10 stars, THANK YOU!!
KJ
Kendell J's update21 Jul 2020, 10:56
Reviewer Update
It has been an absolute nightmare, after this complaint, swift action was taken by Kholofelo Vilakazi at Merchant in Secunda (not even our region) my original request sent 06/07/2020 was completed in less than one working day due to her. FNB does not get a better review for this, but Kholofelo, you get 10 stars, THANK YOU!!