Indifferent and ***********

Trying to order a simple chequebook. Branch told me to get letter from other signatories which j hot and sent to them as requested. My email went for 9 days without a reply. It is also impossible to contact a branch telephonically. You can only speak to the call centre. Yesterday I wasted 38 minutes of my life on a call centre call, before the gent finally conceded he could not help me ( which I told him in the first few minutes). I have now been sitting in the branch for over 2 hours as needed a cashiers cheque as chequebook delivery takes up to 10 days. I am not sure if I will get out of here alive and awake.