AU
AK U

1 reviews | Active since Oct 2015

10 Nov 2016, 11:46

INCORRECTLY DEBTING MY ACCOUNT TWICE....WORST SERVICE

<p>MY ACCOUNT WAS DEBTED BY R3786.77 ON THE 25TH WITHOUT MY PERMISSION , IT TOOK 24HRS TO RETURN IT BACK , NOW ON THE 7TH OF NOVEMBER AGAIN OF R500, WHAT IS GOING ON ? TAKING MONEY WITHOUT MY PERMISSION. ?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Nov 2016, 13:00
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)