1 reviews | Active since Oct 2015
INCORRECTLY DEBTING MY ACCOUNT TWICE....WORST SERVICE
<p>MY ACCOUNT WAS DEBTED BY R3786.77 ON THE 25TH WITHOUT MY PERMISSION , IT TOOK 24HRS TO RETURN IT BACK , NOW ON THE 7TH OF NOVEMBER AGAIN OF R500, WHAT IS GOING ON ? TAKING MONEY WITHOUT MY PERMISSION. ? I EMAILED CUSTOMER SERVICE TWICE AND NO REPLY OR FEEDBACK ???????????????????????????????????????????????????? I WILL CLOSE MY ACCOUNT WITH FNB FOR SERVICE LIKE THIS , I GOTTA BE 24?7 ON THE PHONE TRYING TO FIX THIS WHEN IM AT WORK.......!!!!!WORST BANK EVER.....I REALLY REGRET DOING BUSINESS WITH YOUR'LL , MY PAYMENT STILL HASNT CAME THROUGH , COME ON...........!!!!!!!!!!!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
