INCORRECTLY CHARGED FOR FAILED DEBITS WHEN FUNDS WERE AVAILABLE

Hi I was charged a 105 for a failed debit order on the 29th July when funds were available in my account which Given confirmed on the banking app. He said he would log a request for the R105 to be reversed. When is this happening? This morning I see a charge for mag tape unpaid R125 and another charge marked item unpaid for R105? PLEASE SEE THAT MY MONIES ARE RETURNED TO MY ACCOUNT.