CJ
Christopher J
1 reviews | Active since Oct 2010
17 Sept 2022, 10:44
Incorrect Website
Needed to do some banking, living in the digital age there is no excuse for incorrect information on a banks site. Wrong contact number and opening hours. No wonder Capitec is beating you, ya old dinosaur.
https://www.fnb.co.za/business-banking/forex/contactusBusinessAccount.html
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
17 Sept 2022, 10:56Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply17 Sept 2022, 10:56
Official
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
CJ
Christopher J's updateReviewer Update
20 Sept 2022, 11:38You wont believe, its a joke. You have contacted me, via an automated bot or something, yesterday, you asked what the issue was, its an issue with your website. you then reply back 21 hours later to say I must call the Forex department with instructions how to get hold of you. You should look at standard bank, simpler, better, faster. Come on guys you can do much better this, and it will help your business. Just go through my messages, your website has incorrect numbers and opening times on.
CJ
Christopher J's update20 Sept 2022, 11:38
Reviewer Update
You wont believe, its a joke. You have contacted me, via an automated bot or something, yesterday, you asked what the issue was, its an issue with your website. you then reply back 21 hours later to say I must call the Forex department with instructions how to get hold of you. You should look at standard bank, simpler, better, faster. Come on guys you can do much better this, and it will help your business. Just go through my messages, your website has incorrect numbers and opening times on.
CJ
Christopher J's updateReviewer Update
26 Sept 2022, 19:44Cheers to our 10 day anniversary of non service, no feedback, just asked what the problem is and to call the call centre. I did that already.
CJ
Christopher J's update26 Sept 2022, 19:44
Reviewer Update
Cheers to our 10 day anniversary of non service, no feedback, just asked what the problem is and to call the call centre. I did that already.