vD
vishay D

1 reviews | Active since Jan 2012

24 Jun 2015, 13:14

Incorrect Reward level

i have been on reward level 5 for sometime now and this month i have been moved to level 3 for not accumulating enough points for June while we are still in the month of June! i met the criteria last month so how can i be downgraded this month before the month is over? <br> <br> i also complained through the website but have not got a response

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2015, 15:16
Official
Hello vishay,

Thank you for raising your complaint with us.

As per your telephonic conversation with Sarah, your complaint has been resolved.

Should you require any additional information or assistance, kindly contact us on ***.

Regards,
The eBucks Team