1 reviews | Active since Dec 2009
Incorrect payment no response or feedback
Hi I did a payment to an incorrect account at FNB, the owner of the account called in and was provided a ref and advised they will call back, we are still awating a response from the bank. very poor service
Hello Thiven111,
Thank you for bringing this to our attention and taking my call.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Thiven111,
Thank you for bringing this to our attention and taking my call.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team