SF
Sharon F
1 reviews | Active since Oct 2009
04 Jun 2015, 10:34
Incorrect package
Two months ago I ordered a samsung S5 about a month later the delivery was made and it was an A5. To date the phone has not being collected and I recently was debited for this when I made numerous calls all at my cost for it to be collected.
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FNB (First National Bank)'s replyOfficial
04 Jun 2015, 11:14Hello Sharonm,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697794.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697794.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply04 Jun 2015, 11:14
Official
Hello Sharonm,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697794.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697794.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,